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The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...
The more I learn about lean, the more I think many -- if not most -- lean practitioners are missing the point. Lean is not the tools and practices, and it's not even as much about understanding the ...
Benito Piuzzi is the COO of Lakeview Loan Servicing and former McKinsey consultant where he specialized in large-scale transformations. Problem-solving is a core competency needed in any business to ...
For more than 20 years — and after working with more than 10,000 participants who attended my Kaizen workshops — I’ve refined a simple yet powerful tool that makes problem-solving useful for everyone.