Reviews have been a cornerstone of Amazon since it introduced them on its platform back in 1995. At the time, the move was controversial, according to Rebecca Mond, head of external relations for ...

GREENSBORO, N.C. — Customers are constantly looking for insights into which products, brands, or services they can trust before purchasing anything. In a recent survey, 43% of people in the U.S. said ...

Thinking of trusting those glowing Amazon reviews? Think again. A recent investigation by U.K.-based consumer watchdog Which? as reported by The Telegraph exposes a disconcerting trend—some Amazon ...

Sorting through Amazon TV hype is tough but user ratings cut through it. Check these five budget picks from 32-inch gems that ...

According to a 2023 survey, “The Ever-Growing Power of Reviews,” 74% of shoppers say that ratings and reviews are a key idea to learn about products they are buying for the first time. The same survey ...

Eight years after Amazon's Whole Foods acquisition, a Deloitte report reveals significant tech integration issues. Fragmented ...

Our electronics writer spent a week seeing how Amazon’s first color E Ink digital notebook compares to the best e-readers and digital notebooks.

Amazon is using generative artificial intelligence to summarize customer reviews for its customers, the online retail giant announced Monday. The customer review highlight feature will use AI to ...

A real estate agent-turned-serial killer shocked America after he left haunting clues of his harrowing acts in Amazon product reviews. The two-part documentary event, "The Amazon Review Killer," ...

I’m PCMag’s home theater and AR/VR expert, and your go-to source of information and recommendations for game consoles and accessories, smart displays, smart glasses, smart speakers, soundbars, TVs, ...

Whether you need to scrub your kitchen counters, are looking for a new living room rug or are hoping to find a smart shoe storage solution, there’s a good chance Amazon has something that can help. Of ...