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ALERT FOR SUSPICIOUS NEIGHBORHOOD ACTIVITY. >> AN ABANDONED CAR IN DORCHESTER, A STETRE SIGN IN EAST BOSTON, A CHAIR IN CHARLESTOWN. NO, THESE ARE NOT CLUES TO A MYSTERY NOVEL. >> THEY EAR COMPLAINTS ...

The city of Boston has selected an AI-native platform — meaning AI is a core component of its functionality — to support the city’s evolving customer service needs, replacing its legacy on-prem 311 ...

Expanded language access and design features are part of a new Boston 311 mobile app Mayor Michelle Wu announced Tuesday morning, pitching it as a way to reach more residents who need city services ...