Gone are the days when a company could outsource the “people” that perform a business process without considering, and likely including in the outsourcing arrangement, the digital enablement of the ...

Last week, I discussed my view that business service management and service-level management are really variations on a theme, and that the natural evolution and acceptance of SLM concepts resulted in ...

Emerging requirements in data processing and transmission are ever-increasing, and the Army must keep pace with current and future technologies to ensure Soldiers remain ready to “deploy, fight and ...