An ever-increasing number of companies are choosing to use chatbots on their website, in their sales organizations, and to help with customer service. In fact, according to Vantage Market Research, ...

Insider Intelligence publishes thousands of research reports, charts, and forecasts on the Connectivity & Tech industry. You can learn more about becoming a client here. Below is some pertinent ...

Businesses and brands are using chatbots in lots of exciting ways. You can order food, schedule flights, and get recommendations for pretty much anything you can think of. We’re still in the early ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

Posts from this author will be added to your daily email digest and your homepage feed. is a senior reporter who has covered AI, robotics, and more for eight years at The Verge. Meta’s AI research ...

Want to order pizza, schedule a meeting, or even find your true love? There’s a chatbot for that. Just as apps once were the hot new thing that would solve whatever problem you had back in 2009, now ...

OpenAI’s ChatGPT may be the world’s most popular chatbot app. But rival services are gaining, according to data from analytics firms Similarweb and Sensor Tower. Similarweb, which estimates traffic to ...