Digital Hospitality is a new paradigm in client engagement that emphasises what can be done through next-generation digital tools to engage clients. These tools have been used for years, but have ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. The platform to facilitate modern personalization will be offered by its ...

Artificial intelligence has already transformed how guests interact with hotels. Chatbots answer questions, digital concierges make recommendations, and voice assistants turn lights on and off. But I ...

A new report, Travel Technology Investment Trends 2024, published today from Amadeus finds hoteliers expect to increase their investment in technology by an average of 16 per cent over the coming 12 ...

In today’s fast-paced business world, where talent is hard to retain and client loyalty is tougher than ever to earn, one strategy is proving surprisingly powerful, sports hospitality. More than just ...

Future Hospitality Summit - FHS World, taking place in Dubai later this month, asked eight tech leaders what's next for the industry. Their answers paint a picture of an industry on the cusp of ...

Personalisation is emerging as a growing trend in travel and tourism, particularly within the luxury segment, as travellers increasingly seek experiences tailored to their individual preferences and ...