The owners of a NYC restaurant were receiving far more complaints than they used to about the kitchen speed and quality of service, so they decided to go to surveillance tapes to figure out the issue.

Complaints about aggressive debt collection have skyrocketed in recent months, federal data shows, a sign that more Americans are falling behind on credit cards and medical bills. The rise in ...

Most business owners dread customer complaints. But what if every angry email could make you money? What if your refund requests held the key to your next successful product? What if negative reviews ...

As part of the FDA’s new Human Foods Program reorganization, which went into effect Oct. 1, the agency has announced a streamlined approach for processing consumer complaints. The process includes ...

The “sole reason” that the National Labor Relations Board, the federal government’s main labor law enforcement agency, is pursuing a major case against McDonald’s Corp. is the efforts of a ...

MADISON, Wis. (WEAU) - From Facebook hacking to complaints about landlords, the Wisconsin Department Of Agriculture, Trade and Consumer Protection (DATCP) is revealing the top consumer complaints of ...

From faulty home repairs to online advertisement scams, the top consumer complaints of 2025 are being highlighted by the Tennessee Attorney General's Office Division of Consumer Affairs.