Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. In this episode, Thomas Betts chats with ...

COVID-19 changed the way businesses function. As a result, customer flow management is more important than ever as leaders seek to empower the customer, improve the employee experience and collect ...

As the retail industry continues to evolve, there have also been substantial changes in consumer expectations. Convenience and instant gratification have become high priorities in businesses, ranging ...

Inventory planning and optimization of customer flow are the pillars of modern retail operations. At a time when customer expectations are escalating rapidly and retail operations are growing ...

MIAMI--(BUSINESS WIRE)--Q-nomy Inc., a leading global provider of omnichannel customer journey and customer experience optimization solutions, today announced the release of the latest version of its ...

The Online Booking Journey adds customizable, easily integrated booking capabilities to Q‑nomy's Q‑Flow® software platform. MIAMI--(BUSINESS WIRE)--Q-nomy Inc., a leading global provider of ...

Capitec Bank strives for simplified banking. With its innovative technology, such as fingerprint biometrics and photo identification, adding the Qmatic Customer Flow System was instrumental with ...