New research shows HR trusts only 35% of managers to handle difficult conversations alone, and why avoidance, burnout, and ...

Initiating difficult conversations is not always easy, but it’s necessary for managers to master for team success. Today’s very best leaders stand out in great part because they have developed and ...

This Q&A is part of Observer’s Expert Insights series, where industry leaders, innovators and strategists distill years of experience into direct, practical takeaways and deliver clarity on the issues ...

Once an educator has reflected on their own values, the other three modules are designed to help visitors learn how to ...

Nearly every day you have to have hard conversations at work. Maybe it’s pushing back on your manager’s unrealistic deadline. Perhaps it’s confronting a colleague who consistently interrupts you in ...

I have been working in campus law enforcement for over 40 years; 35 of them as a supervisor or director. When it comes to addressing personnel issues, I have a lot of experience. Managing people is, ...

These individuals can turn any difficult conversation into a productive one. Most unlucky people have found themselves thrust into difficult conversations at some point in their lives. Whether it's a ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

I was traveling in the days immediately following Oct. 7, 2023, and consequently had my TA teaching my doctoral research methods class that week. When I returned the following week, I started the ...

Today’s very best leaders stand out in great part because they have developed and honed the ability to skillfully handle difficult conversations. It’s this ability to talk with employees about ...