Genesys, a provider of customer service solutions, has integrated Microsoft Lync with its customer service platform, creating a combined voice platform that enables companies to unify contact center ...
DALY CITY, Calif.--(BUSINESS WIRE)--Genesys, a leading provider of customer service and contact center solutions, today announced the Company has been positioned as a “Leader” in the “Magic Quadrant ...
Award-winning UAE-based facilities management service provider Emrill has successfully launched its next-generation customer engagement platform, powered by Genesys Cloud CX, in partnership with ...
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