Delivering outstanding customer experience continues to be a critical driver of success for commercial service contractors. In fact, the continuing roadblocks facing the commercial contracting ...
If you’re looking for ways to differentiate your small business from your competitors, providing a high-quality customer experience is the place to start. A recent McKinsey study found that 70 percent ...
“Press or say ‘one’ for technical support. Press or say ‘two’ for billing. I’m sorry…I didn’t understand you.” Artificial intelligence is transforming industries large and small, but nothing compares ...
February 10, 2005 (Calgary, AB) — Richer Systems Group Inc. (RSG) announces the launch of enrich version 5.6.30 which includes Customer Web Access (CWA) – a new and powerful web based customer ...
Mitchell Grant is a self-taught investor with over 5 years of experience as a financial trader. He is a financial content strategist and creative content editor. Amy is an ACA and the CEO and founder ...
Seattle, Wash.-based Columbia Pacific Advisors has had a busy start to the year. It recently closed a $55 million refi/acquisition/ bridge-to-sale financing package in South Boston and a $35 million ...
When a company wants to update its branding, it usually looks to traditional branding considerations such as its logo, its use of typography, its color palette, and possibly even whether it needs a ...
East Midlands Trains has confirmed the appointment of Neil Micklethwaite as new Customer Service & Commercial Director. Neil’s remit at East Midlands Trains will cover all aspects of customer service ...
ServiceTitan's report highlights revenue stability among contractors despite challenges like labor shortages and rising costs, emphasizing technology's role in growth. ServiceTitan has released its ...
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