The IRS on Friday unveiled a new Taxpayer Experience Office as part of a long-term plan to improve customer service issues. The office will focus on "all aspects of taxpayer transactions," working ...
If you've ever tried to get in touch with the IRS during tax season, you know it can be a nightmare. There just never seems ...
The Internal Revenue Service (IRS) answered a smaller share of taxpayer calls and kept taxpayers on hold longer last year than in other recent years, according to a new report. The IRS was only able ...
Tax impostor scams are on the rise during tax season, the BBB warns. Here's what to look out for and how to protect yourself.