Picture this: A support team member knows the information they want exists; they just can’t find it. To get a customer the answer they need, the agent spends an inordinate amount of time looking for ...

“Working software over comprehensive documentation” is the second value stated in the Agile Manifesto. The Manifesto’s signatories were fighting against the business and technical requirements ...

Consider the humble file cabinet. Long ubiquitous in offices and homes, it epitomized early document and information management. Locating that file folder with the relevant paper document was once the ...

Amidst the continuous global disruption of the last 2 years, businesses across many sectors—from high-tech to finance to e-commerce and more—have actually been thriving. They’re tenaciously pursuing ...

Given the rate at which today’s technology is constantly improving and developing, the importance of thorough, accurate documentation and training cannot be overstated. After all, data centers house ...

Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. The global market for knowledge management (KM) was worth $381.5 ...

CHICAGO--(BUSINESS WIRE)--Mindbreeze, a leading global provider of AI-based knowledge management solutions, was recognized once again in this year's KMWorld 100 Companies Impacting Knowledge ...

EDMS provides a centralized, accessible repository that ensures teams work from the latest, approved documents, reducing errors and safety risks. Mobile and offline capabilities enable field crews to ...

Design time for embedded solutions has never been in such short supply. Most companies, seeking to maximize profit, are reducing design cycles to the absolute minimum. Engineering managers can offer ...

Rather than wax philosophical about what knowledge is, let’s let it be any information that can further an organization’s goals. If managing IT can be compared to herding cats, managing knowledge is ...