The rise of robotic process automation in the late 2010s heralded a new era of knowledge work automation. RPA bots could emulate human tasks, completing simple workflows via scripted interactions with ...

AUSTIN, Texas--(BUSINESS WIRE)--M-Files, the leader in knowledge work automation, today announced that the company has been selected as the winner of the 2024 KMWorld Promise Award by KMWorld Magazine ...

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

AUSTIN, Texas--(BUSINESS WIRE)--M-Files, the leader in knowledge work automation, today announced two new hires that will advance the company’s mission to empower knowledge workers to work smarter.

Phenom, an AI vendor specializing in workforce analytics, has acquired Included, an AI-native people analytics platform.

When people think about automation, the focus is almost always on what it takes away. They see it as machines taking over tasks, making jobs disappear. But there’s another side to the story that’s ...

MENLO PARK, Calif., Oct. 15, 2025 /PRNewswire/ -- Skan AI today released its Agentic Process Automation Manifesto, a set of six battle-tested principles for building AI agents that actually work in ...

When George Avetisov was the founder and CEO of cybersecurity startup HYPR, he spent a lot of time in the trenches with the company’s sales team. He quickly realized that regardless of how good his ...