Today many companies attribute their struggles to external factors, such as disruptive competitors, shifting customer preferences or economic headwinds. Yet I've found the real culprit often lies ...

Organizational design is the process of creating the hierarchy within a company. The six elements of organizational design help business leaders establish the company departments, chain of command and ...

This approach to organizational effectiveness continues to be embraced by companies in nearly every industry. It’s reliable, repeatable, and results oriented — but also not without limitations, ...

AI didn’t fix IT operations in 2025 — analytics capability did, exposing which CIOs could turn insight into action and which ...

Download Forrester’s complimentary report to understand the factors that will define the future of organizations. Every day, executives lean in and light up when we describe the virtues of operating ...

The terms "organization structure and design" and "organization architecture," while sounding similar, actually have very different meanings. The first term refers to structure in a metaphorical way ...