In order to support the company’s current growth in sales, Martin Audio has added to its product support group with the recruitment of Ben Tucker. Tucker has a distinction in live sound foundation ...

Kyocera Document Solutions South Africa (KDZA) is expanding its support capabilities with a stronger focus on technical excellence, customer-centric solutions and production product innovation. As ...

When I was a developer in 2002, I joined a startup computer software company as a product support engineer. In this support role, my developer mindset gave me a unique perspective of the ...