In any customer-facing industry, the operators who win are the ones who eliminate surprises. They deliver consistent experiences, predictable outcomes and smooth operations that customers never need ...

Cognizant WorkNEXT™ with Nexthink Dex Ops technology aims to bring intelligence and insights to enterprise IT support and transform digital workplace experience TEANECK, N.J., June 6, 2024 /PRNewswire ...

The workplace continues to evolve, shaped by technology, shifting expectations and new definitions of productivity. Yet one constant remains: Employers want to work with people who demonstrate a ...

How to use specific type codes to categorize work orders. How to implement real-time status codes to monitor work order progress. How to differentiate between repair downtime and scheduled downtime.