The data privacy world is experiencing some déjà vu. "Session replay" software, widely used by website owners to track how users move around and interact with their website, has been behind a rise in ...

A Florida lawsuit accusing Intel of unlawful interception of electronic communication – aka wiretapping – claims the company used the software to capture mouse movements and clicks, data input into ...

The suit, filed in the Southern District of California, alleges the popular pizza chain uses “session replay” software that allows the company to view and replay a customer’s visit to its website. The ...

Countless companies leverage third-party analytics tools to help improve website design, update user interfaces, and otherwise enhance users' online experience. One such tool—"session replay" software ...