Two-thirds of retailers offer loyalty programs, according to a Salesforce survey of 8,350 shoppers and 1,700 retail industry decision-makers released last week. Another 29% plan to roll out loyalty ...

Retail loyalty programs are quickly separating into the haves and the have-nots. Among the signs of multichannel loyalty management is the spread of data in operationalizing member acquisition.

Retail competition is being reshaped as CRM platforms evolve from campaign tools into unified decision-making systems, loyalty programs become essential budgeting aids, and brand trust emerges as a ...

Loyalty programs are undergoing a strategic transformation from simple perks to integral financial infrastructure, as consumers increasingly use rewards to offset persistent high prices. Retailers, ...

Exchange Solutions Inc., a leading loyalty and promotions technology provider for North American retailers, today announced Member Scoring & Intelligence (MSI) — an AI analytics agent that enables any ...

For years, speed helped build customer loyalty. Brands could keep up with consumer expectations while rewarding customers ...

Crowdsourcing and loyalty programs have become common tools in retailers’ marketing arsenals. These two engagement touch points are now converging into an intruiging opportunity for retailers to ...

Today’s customers expect brands to recognize their preferences while offering a personal connection that feels genuine and tailored to their needs. A handful of companies have found a formula that ...

Loyalty programs have long been a cornerstone of retail. They help brands retain customers, encourage repeat purchases, and build differentiation in crowded markets. Loyalty programs are also about ...

Customer loyalty is declining—but ironically, some consumers are showing brand devotion by shelling out annual fees. In the early days of retail, customer loyalty was secured the old-fashioned way: ...

Cascadia Liquor introduces The Den Rewards loyalty program across 12 locations, offering points, perks, and personalized ...

DUBLIN--(BUSINESS WIRE)--The "Finland Loyalty Programs Market Intelligence and Future Growth Dynamics - 50+ KPIs on Loyalty Programs Trends by End-Use Sectors, Operational KPIs, Retail Product ...