Salesforce on Monday announced the general availability of Service Cloud Voice. The company is also expanding its partnership with AWS to offer customers pre-integrated Amazon Connect inside of ...
Earlier this week I shared the Salesforce point of view on the Service Cloud Voice announcement made at Dreamforce 2019, and promised more from Amazon Web Services’s perspective. But before we start, ...
SAN FRANCISCO, Nov. 19, 2019 /PRNewswire/ -- DREAMFORCE 2019 -- Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ:AMZN), the global leader in infrastructure cloud computing and Salesforce ...