We received quite a few funny responses to our article about strange questions we received through our Web site help desk feature (“Readers ask: Bizarre help desk questions we just can’t answer“).

Readers really enjoyed our last compilation of “Crazy questions that stump the help desk,” and many sent in stories of their own bizarre experiences with users for everyone to enjoy. One reader ...

How can a training organization provide answers for thousands of users a month if the information being sought is not organized into one central library? It would be quite difficult, which is why it ...