Utility companies claim smart meters save customers money. But that isn’t always the case.

TOLEDO, Ohio (WTVG) - There’s an ongoing effort to install smart meters throughout FirstEnergy service areas, including in Toledo. And it could come at a price and some customers are upset by the ...

Add Yahoo as a preferred source to see more of our stories on Google. MERCER, Pa. (WKBN) – We all take a look at our electric bill when it comes, but most of us focus on the dollar amount. If it seems ...

With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...

BUFFALO, N.Y. (WKBW) — Last week 7 Problem Solvers looked into complaints from NYSEG customers about higher-than-normal bills. Many customers told me that their energy usage didn't change within the ...