REDWOOD CITY, Calif.--(BUSINESS WIRE)--Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, has again been recognized by J.D. Power for exceptional customer service under ...

@PitneyBowes recognized for outstanding certified assisted technical support by @JDPower Post this The Certified Assisted Technical Support Program was developed by J.D. Power and Associates and the ...

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

At some point, calling your tech-savvy friends and relatives for help gets old. Or rather, they stop answering the phone, and you’re left on your own to figure out why your Wi-Fi doesn’t work.

At the first Linux Desktop Consortium conference, a key IGS executive said increasing customer interest is prompting the development of a comprehensive, general-purpose technical support program to ...