At the insistence of their insurers, The Tenancy Deposit Scheme will only provide deposit protection and alternative dispute resolution to letting agents who are members of recognised professional ...

Social Impact report 2024/25 claims it has supported tenants and landlords by resolving disputes and reducing court demand by ...

Authorised Push Payment (APP) fraud system is being misused by tenants instead of redress schemes, says Garrett Foxon of LettsPay.

The department for Communities and Local Government has appointed the fund management arm of outsourcing firm Capita to launch the UK’s fourth tenancy deposit protection scheme. Landlords and letting ...

Landlords often find themselves resolving disputes that could have been avoided with better documentation, communication, or clarity. One of the most common issues is disagreements over tenancy ...

Landlords and letting agents should note this significant decision relating to deposits for assured shorthold tenancies. The decision in Draycott v Hannells Letting (12.02.10) has important ...

Garrett Foxon, CEO of LettsPay, explores how tenants are increasingly misusing APP fraud claims to dispute routine tenancy matters, bypassing established redress schemes and creating an unintended ...