Over the course of my 40-year career helping wealth management companies of all sizes build and transform technology infrastructure and client experience, I have accumulated a list of lessons learned ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, was recognized as an ...

GBTEC, a leading SaaS expert and all-in-one solution provider for intelligent Business Process Management (iBPM), Digital Process Automation (DPA), and Governance, Risk, and Compliance (GRC), ...

Forbes contributors publish independent expert analyses and insights. Sherzod Odilov covers organizational transformation and innovation. In a world obsessed with business transformation, here's the ...

If digital transformation is the key to innovation, then digital transformation companies and services are the teeth and notches on the key that make it possible to unlock new opportunities. You could ...

Is the smart use of process intelligence the best route to digital transformation? BMW Group thinks so. Over the last eight years, the €155-billion ($US167-billion ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...