PE Hub

Apax Partners Seals Majority of Vocalcom

Apax Partners has acquired a 65% stake in Vocalcom, a provider of software for customer contact and call centers. The deal included share purchases and a capital increase, the firm said in a written ...
Newswire

Vocalcom Break Boundaries, Bringing Big Data and Powerful Mobile Customer Engagement Apps to its Contact Center Software Suite

PARIS, Feb. 13, 2014 /CNW/ - Vocalcom, world leader in contact center software solutions, is announcing today that it has partnered with TapCrowd, an innovative mobile apps platform, creating the ...
PR Newswire

Vocalcom consolidates its growth strategy by appointing a new Chief Technology Officer and a Chief Customer Operations Officer

Vocalcom appoints Chantal Teixeira as CCO. Chantal has over 20 years of experience in B2B and B2C customer service and operations management. Her mission will be to overhaul the Vocalcom service offer ...
PR Newswire

Vocalcom Ranked Best Call Center Software App by GetApp for Q3 2015

Vocalcom, a global provider of cloud contact center software, today announced it has been ranked among the top Cloud Call Center Software providers by GetApp, by giving businesses the ability to ...
Zawya

Vocalcom Launches Next Generation Cloud Solutions for OmniChannel Contact Centres in the UAE

DUBAI - April 5, 2015 Vocalcom, the leading contact centre solutions provider, today launched the VOCALCOM CLOUD, a true Cloud Solutions platform for OmniChannel contact centre services in the UAE.
Zawya

Vocalcom announces new office expansion to support regional growth

Vocalcom, the leading contact centre solutions provider, today announces the relocation to new office space to accommodate the rapid growth and future expansion plans in the region. The new office ...
EDN

Vocalcom Adds Social Care to its Contact Center Software to Ensure Smarter, Faster and More Efficient Social Customer Service on Twitter

Vocalcom, a leading global provider of contact center software and cloud customer contact technology helping businesses deliver a seamless and personalized customer service experience, has announced ...
ots

New Frontier Group and Vocalcom Announce Global Partnership for Distribution of Advanced Cloud Based Customer Interaction Solutions

other Contact Center constituents, agents, supervisors, and managers.
EDN

Westcon Group Dials into Contact Center Marketplace with Vocalcom

Today's announcement further builds on Westcon's newly expanded sales and technical team infrastructure, specifically designed to drive the company's mid-market focus in unified communications. The ...
Arabian Business

VocalCom talks up VoIp opportunities

While VoIP started life as a consumer sensation, it seems the possibilities for business innovation are also endless, says a GITEX Technology Week regular. In particular, says show exhibitor VocalCom, ...
Finanznachrichten

Vocalcom consolidates its growth strategy by appointing a new Chief Technology Officer and a Chief Customer Operations Officer

PARIS, June 8, 2021 /PRNewswire/ -- Vocalcom, a global cloud contact center and customer experience management solution supplier, is strengthening its Executive Committee, announcing the appointment ...