Businesses are moving beyond traditional IVR systems to autonomous voice AI, which handles entire conversations and resolves ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Struggling to choose the best call center software for your business? Compare top options to find the solution that fits both your team and budget. There are dozens of call center solutions available ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

Google will partner with Rwanda and Kenya to make Web communication tools such as e-mail and PC-to-PC voice calling more widely available in Africa, the company said on Monday. The deal is aimed at ...