Continuing our discussion about “must-haves” for any unified messaging system, today we’ll add to the list of required features. * PBX integration. Naturally, since many voicemail messages originate ...

Threads introduces web-based direct messaging, making desktop conversations seamless while expanding real-time chat features ...

As mentioned in the previous issue, the road to unified messaging contains several key building blocks and vendor support for these will affect a company’s effectiveness at deploying unified messaging ...

We may see IBM's UM playing a more prominent position in its overall UC strategy. Lotusphere can be such a great event. Loud, glitzy keynotes that, like most keynotes really, are too loud and too ...

Unified communications platforms connect teams around the world. Find out which unified communications platform is best suited to your needs. As businesses have become increasingly globalized and ...

Survey data continue to show it's one of the top-rated applications for UC. Why is that? In giving a presentation last week on UC Market & Technology Trends, I showed some data from the most recent ...