South African enterprises use omnichannel strategies to drive measurable ROI, reduce costs and transform customer satisfaction scores.

CRMwHATA integrates the WhatsApp Business API with other digital channels such as Facebook, Instagram, Telegram, and web chat ...

OpenAI's popular AI chatbot, ChatGPT, can no longer be used on WhatsApp. This change comes after Meta, WhatsApp's parent company, updated its business API policies.

WhatsApp plans to charge developers of AI chatbots per message.

OpenAI officially announced the end of support on its page, stating that due to a policy and terms change from WhatsApp, ChatGPT would cease to be accessible on the messaging app. "On Jan 15, 2026, ...

Brazil's competition watchdog has ordered WhatsApp to put on hold its policy that bars third-party AI companies from using its business API to offer chatbots on the app. The agency has also started an ...

Have you ever wished you could harness the power of WhatsApp automation without the hassle of registering a business? For many, the platform’s robust API seems out of reach, locked behind the ...

Meta Platform’s messaging services app, WhatsApp, is reportedly still enabling AI providers access to users with Brazilian numbers as the country ordered the firm to halt implementing restrictions ...