There are many reasons why excellent service is valuable to a service business. If a company can provide best-in-class service, they will retain customers, attract new ones, and realize financial ...

The MetLife U.S. Service Delivery Center has been certified as a Center of Excellence by BenchmarkPortal, a leading contact center research and consulting organization. "Only the top 10 percent of ...

Lagos State Governor, Babajide Sanwo-Olu, has charged newly sworn-in Permanent Secretaries to uphold the highest standards of professionalism, accountability, and commitment to good governance. He ...