Salesforce has used the first day of Dreamforce in San Francisco to make another batch of announcements, with one centred on the company's idea of defining the contact centre of the future and making ...

HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage (Nasdaq:VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has launched Vonage ...

On Wednesday, September 6, contact center and customer relationship management powerhouses Genesys and Salesforce announced a partnership to help businesses drive more value from data and AI with ...

SAN FRANCISCO--(BUSINESS WIRE)--Talkdesk®, Inc., the global customer experience leader for customer-obsessed companies, today announced it has launched Talkdesk for Service Cloud Voice on Salesforce ...

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Salesforce wants to get everyone talking. New voice capabilities are at the center of announcements to open its annual Dreamforce conference today. Most notable is the integration of telephony ...

Today, Five9 announced the next step in its 15+ year collaboration with Salesforce, a focus on delivering joint AI-powered solutions to improve customer experiences. The latest release of Five9 for ...

Kicking off Day One of the Dreamforce conference in San Francisco, Salesforce on Tuesday announced a series of new voice-related capabilities across its platform. With the new Einstein Voice Skills, ...

SAN RAMON, Calif.--(BUSINESS WIRE)-- Five9 (NASDAQ: FIVN) today announced the availability of Five9 Service Cloud Voice for Partner Telephony, the latest evolution of its integration with Salesforce.

Delivering a seamless contact center experience within Salesforce by combining the power of Service Cloud Voice and Cisco Webex with Bucher + Suter's industry-leading integration expertise. Building ...

HOLMDEL, N.J., June 28, 2021 /PRNewswire/ -- Vonage (Nasdaq: VG), a global leader in cloud communications helping businesses accelerate their digital transformation, today announced that it has ...