Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

Losses Surge to €4.2 Billion. Europe’s latest payment fraud figures are stark. According to the joint 2025 EBA-ECB report, ...

Abstract: The research work reports a comprehensive analysis of predictive analytics of customer behavior on e-commerce based on high-end data science and artificial intelligence techniques. The ...

Salesforce says it revoked refresh tokens linked to Gainsight-published applications while investigating a new wave of data theft attacks targeting customers. The cloud-based software company noted ...

As a tech journalist, Zul focuses on topics including cloud computing, cybersecurity, and disruptive technology in the enterprise industry. He has expertise in moderating webinars and presenting ...

At one point during the summer transfer window, it seemed almost certain that Cristian Romero’s time at Tottenham was coming to an end. The Argentina international was heavily linked with a move to ...

Turning data into dashboards isn’t enough. The real ROI comes when insights drive action—changing how teams work, serve customers, and grow revenue. Every company collects customer data. Surveys, call ...

Employee experience directly affects customer satisfaction. According to RingCentral research, 89% of business leaders say broken workflow and low employee job satisfaction directly impact customer ...

Nextiva’s customer-validated recognition highlights its dedication to seamless deployment, reliable support, and AI-ready infrastructure for today’s contact centers. SCOTTSDALE, Ariz.--(BUSINESS WIRE) ...

Forbes contributors publish independent expert analyses and insights. I teach growth leaders how to grow revenues, profits and firm value. Digital marketing has blessed modern marketers with a wealth ...

The scene: Sitting on a large wicker sofa 30 feet from the Mediterranean Sea drinking Perrier in the Riviera sunshine and talking to the chief marketing officer of a bank about generative AI, ...