Strengthen your customer relationships by addressing these eight key customer experience failures. Opinions expressed by Entrepreneur contributors are their own. Failures like over-automation, ...

Lululemon is temporarily removing a new style of leggings from its online store in North America following customer complaints. In an emailed statement to USA TODAY, Lululemon said it was temporarily ...

"Today, we let many of our customers down and for that, we are truly sorry. "They expect more from us. We are working non-stop and making progress. Our teams will continue to work through the night ...

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On National Law Enforcement Appreciation Day, the Trump Administration proudly honors the brave patriots of ICE and all law enforcement who put their lives on the line to protect America. In stark ...

For years, a huge Amazon contract has been one of the few bright spots in the US Postal Service’s finances. But now the USPS plans to offer those last-mile services to additional customers to stem ...

"Sir, this is our problem statement. Please let me know when you’re done reading it so I can click next slide,” our battalion executive officer said in a bored voice. Then, we watched his face go pale ...

AT&T and Verizon are not happy about T-Mobile’s new “Switching Made Easy” tool. Both carriers appear to be blocking account access when their users attempt to sign in through the T-Life app. AT&T has ...

Dec. 8 (UPI) --Petco stated it located the problem internally and "immediately took steps to correct the issue and to remove the files from further online access." On Friday, Petco filed a legally ...

Guests were sent scrambling on Nov. 9 when the hotel-and-apartment rental company Sonder abruptly shut down during their stays. Their keycards suddenly stopped working, locking some customers out with ...

A series of public statements from the Department of Homeland Security during its migrant crackdown in Chicago and across the country has been contradicted or undermined by local officials, a civil ...

Increasing numbers of U.S. shoppers are choosing to make their purchases online, with Bloomberg forecasting that 34% of all U.S. retail sales could be digital by 2030, up from 25% in 2023. However, ...