Over 20 years as a healthcare professional, both on the frontlines as an EMT and in just about every role in between, I have developed a soft spot for medical call centers. I know what you’re thinking ...

Riot Platforms sees Bitcoin mining as a “means to an end,” planning to pivot its power resources to build a 1-gigawatt AI data center campus. Riot Platforms has reiterated its strategy has evolved to ...

Younger workers are dismantling one of corporate life’s last taboos: talking about pay. Comfortable revealing their salaries on TikTok or Glassdoor, they’re now bringing those conversations into the ...

Mike Novogratz’s Galaxy Digital has secured a $460 million investment to convert its former Bitcoin mining site in Texas into a large-scale AI data center. Mike Novogratz’s Galaxy Digital has secured ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

When Max Keenan joined Y Combinator’s summer 2022 batch, he was working on Aurelian, a company that automated appointment bookings for hair salons. But less than a year later, a conversation with one ...

The day the Oklahoma Tax Commission (OTC) launched its new cloud-based call center, its Taxpayer Resource Center processed 105 more calls than usual and reduced its time to write call summaries. The ...

Even with expanded digital tools, healthcare call centers are still the main and often most strained access point for patients. Whether confirming or rescheduling an appointment, patients continue to ...

Electricity rates for individuals and small businesses could rise sharply as Amazon, Google, Microsoft and other technology companies build data centers and expand into the energy business. A ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...