Twilio Flex is now embeddable. A new SDK, Salesforce Voice GA, and consumption-based pricing target AI-scale contact center deployments.

Salesforce launched Headless 360 at TDX, opening its CRM platform to AI agents through APIs, MCP tools and CLI commands in a ...

The goal of Headless 360 is that everything on the Salesforce platform is now an API (application programming interface), MCP ...

Selecting the right CRM involves evaluating dozens of factors-features, pricing, integrations, and scalability. But there's one factor that often gets overlooked during the selection process, only to ...

Samsung is preparing to bring the One UI 8.5 beta to the Galaxy S24 series, Z Fold 6, Z Flip 6, S24 FE, and S25 FE. The changelog for the update has already leaked for the Galaxy S24 series and Galaxy ...

Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of all sizes. The ...