Fisher, Marshall, and Ananth Raman. "Innovations in Retail Operations: Thirty Years of Lessons from Production and Operations Management." Special Issue on The 30th Anniversary Issue of Production and ...

The tricky thing about operational excellence is that it’s not a one-and-done deal. Absent continuing, relentless efforts to get better, backsliding is guaranteed. Even with continuous, relentless ...

We are living through some crazy, challenging and uncertain times. I am sitting here working from home because, like many of you, in the wake of COVID-19 our company is doing what it can to ensure ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Before becoming CEO of a commercial landscape company, I spent several formative years at a ...

The Operations Management PhD program prepares you to pursue an academic career as a researcher and educator. Faculty research interests range from quantitative modeling to empirical studies using ...

A multinational telecommunications company in Europe standardized on BMC's Helix Chatbot to serve over 120,000 employees across all divisions with self-help articles and catalog items and support ...