APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM).

APQC (American Productivity & Quality Center) helps organizations work smarter, faster, and with greater confidence by providing proven decision support relevant to real-world challenges.

In this video, APQC's Jonathan Kraft navigates APQC’s Process Classification Framework (PCF)®, showing you how to access it, the different versions available, and how to put it into action to improve …

APQC training and certification courses are an efficient and cost-effective way to learn the tools and techniques needed to improve your individual and organizational capabilities and performance.

Dec 4, 2025 · APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management …

Use APQC’s Open Standards Benchmarking or Rapid Performance Assessments to compare and measure your organization’s performance against others. Find out where performance is sub …

Apr 25, 2025 · APQC gives you the resources you need to begin improving your organization’s performance management practices today.

APQC (American Productivity & Quality Center) is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management (KM).

Feb 26, 2025 · This collection contains the main items you will need to start a benchmarking initiative including templates, tools, a glossary, APQC's Process Classification Framework and Benchmarking …

Mar 31, 2025 · APQC’s Certified Process Manager (in-person) and Certified Framework Professional (virtual) courses are intensive, 3-day programs that equip professionals with globally recognized, …