About device suspensions Reasons we may issue a device suspension How you’re notified of a device suspension Device ban FAQ Expand all

If you did something that violates the Microsoft Services Agreement, your account may have been suspended, or under extreme circumstances, your device may have been banned by the Xbox …

Learn how to submit a case review and understand Xbox enforcement history.

Why is my account temporarily suspended? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Here are some common reasons why …

Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

Note Customer support can’t assist with suspensions or enforcement actions. See below for info about submitting a case review inquiry to Xbox Safety.

Why is my account temporarily suspended? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Here are some common reasons why …

Find answers to some of your questions about the Xbox enforcement strike system.

Keep reading for info on how to enquire about your current suspension. Depending on the type of enforcement action or suspension you've received, your case may qualify for our appeals …

Ineligible enforcements include those with shorter duration periods, content takedowns with no accompanying service suspension, and suspensions that are no longer active.

Note that customer support can’t assist with suspensions or enforcement actions. If you need assistance with an active enforcement action, it may qualify for the case review process. To …