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  1. Route Protect: Keep Your Shipments Protected

    When your customers protect a package with Route, they’re also protecting the planet. Route calculates and offsets the carbon emissions involved in the delivery of every protected …

  2. How to file a claim - Route for Shoppers

    You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

  3. Route Shipping Protection Policies – Route for Shoppers

    Route is a package tracking and shipping protection provider. We support brands by protecting their customers’ online orders from damage,...

  4. Route mobile app tracking FAQ - Route for Shoppers

    The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere (even Amazon) and track it with Route.

  5. Route Privacy Policy

    Jan 21, 2025 · We offer the Route Services directly to End Users, for example when they download and use the Route App to track and protect their packages. We also work directly …

  6. Claim status definitions – Route

    When you or your customers file a claim through Route, you can stay up-to-date throughout the issue resolution process in the Claims tab in the Merchant Portal.

  7. Route

    Track Your Package Customer Support Route for iOS Route for Android Terms and Conditions Privacy For Merchants

  8. Customer Service Agent Learning Guide – Route

    Your login credentials will be the account information that was used to set up Route. If you were not the primary user to set up your store account and need access, please contact your …

  9. Route

    Nov 12, 2025 · Easily record anything on your screen with Jam

  10. Submit a request – Route for Shoppers

    Submit a request For Consumers Help Center Track Your Package Customer Support Route for iOS Route for Android Terms and Conditions Privacy For Merchants Track Protect Discover …