How to investigate a billing charge from Microsoft
When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible. …
I am being charged for a subscription I don’t have on my account.
Jun 22, 2025 · 🔍2. Investigate Unrecognized Charges If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and …
I have a charge on my credit card that I don't know about
Jul 31, 2025 · How to investigate a billing charge from Microsoft If you're still having trouble finding why you have been charged and cannot cancel the subscription in your account, it is …
Contact - Microsoft Support
Payment by MICROSOFT*CANDY CRUSH More help How to investigate a billing charge from Microsoft MICROSOFT SUPPORT When you see unexpected charges from Microsoft in a …
Why was I charged $133.86 this month when I only purchased and …
5 days ago · If the charge still doesn’t look familiar, it may be linked to another Microsoft subscription in your household or even a family member’s account. In that case, you can …
Payment charge - Microsoft Q&A
Jul 30, 2025 · Based on your description: You can manage recurring billing and cancel subscriptions via: Turn recurring billing on or off Cancel your Microsoft subscription Investigate …
Unauthorised Payment - Microsoft Q&A
Jun 11, 2025 · How to investigate a billing charge from Microsoft - Microsoft Support If you can find the transaction, you can check if the subscription is eligible for a refund via this link: How …
Questionable charges - Microsoft Q&A
Nov 14, 2025 · If you received two identical charges on your bank account and are unsure what they are for, you can take the following steps to investigate: Review your invoices: Check any …
I received a charge of $106.00 yesterday and don’t know how or …
Sep 5, 2024 · Here are the most likely causes for an unrecognized charge: A Microsoft subscription has recurring billing enabled. Someone you know, such as a family member, …
If you can't cancel your subscription - Microsoft Support
If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more about How to investigate a …
Unknown Microsoft 365 charge on my account. - Microsoft Q&A
Jul 16, 2025 · Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Investigating an unknown charge - Microsoft Q&A
Sep 19, 2025 · You can access it here: Investigate a billing charge from Microsoft If you're still unable to identify the charge, feel free to share the details mentioned earlier, this will help me …
How to investigate a billing charge from Microsoft
Feb 27, 2025 · Identify anomalies and unexpected changes in cost - Microsoft Cost Management Learn how to identify anomalies and unexpected changes in cost. Understand your invoice for …
ever since i reloaded my windows i have been getting this MSBILL …
Nov 20, 2025 · The charges labeled as "MSBILL" on your bank card are likely related to Microsoft services or subscriptions. If you have activated a Microsoft 365 subscription or any other …
need to investigate a microsoft charge - Microsoft Q&A
Feb 13, 2025 · Therefore, we are unable to verify payments or make changes to your accounts. Since this charge is from Microsoft and you're unsure about which account it belongs to, the …
How to get a refund on a Microsoft subscription
If you want a refund because don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. To …
I have been charged BHD 42.99 for a service with no details or ...
Nov 22, 2025 · This is the most effective way to make sure your request reaches the right team with access to the necessary billing details. In the meantime, you can follow the guide through …
msbill question - Microsoft Q&A
3 days ago · They can help clarify the charge and provide more details about it. Contact Your Bank: If you believe the charge is fraudulent, contact your bank or credit card issuer …
How to investigate a bill - Microsoft Q&A
6 days ago · I have a charge of 84.99 pending on my bank account from Microsoft 36. I have no idea what this is?
I received a charge on my credit card that I didn't approve
Oct 5, 2025 · Microsoft is unable to directly investigate issues related to someone else's account if you contact their Billing Support directly. However, once a dispute case is initiated by your …
How to find my unauthorized charges on my account and what the charges …
Oct 9, 2025 · If it's empty, go to the Manage Payments page and use the “Investigate” option with your card’s CVV to see if the charges came from another Microsoft account.
How to investigate a billing charge from Microsoft?
Dec 14, 2022 · I have a charge on my Mastercard bill and want to get the receipt sent to me.
I can not investigate a billing charge because my account …
Jul 28, 2025 · In that case, contact your organization’s Microsoft 365 administrator. You can look at this document for reference: How to investigate a billing charge from Microsoft - Microsoft …
Microsoft billing issue - Microsoft Q&A
14 hours ago · Billing Frequency: If you have changed your billing frequency or made adjustments to your subscription, this could also affect the amount billed. To get more specific details about …
[Article] How to find the source for unknown charges - Microsoft …
Jul 5, 2025 · Applies to Microsoft account, billing Sometimes you may come across a purchase that you haven't made. Now, Microsoft has made it easy for you to view purchases made …
How do I request a refund or investigate a charge for Microsoft?
Jul 12, 2025 · How do I request a refund or investigate a charge for Microsoft when I do not have my payment information added onto my account? So, on May 5, 2025 I received an email …
Get a refund for apps and games purchased from Microsoft Store
If you don't recognize a charge on your account, you can now investigate it on the Manage your payments page of your Microsoft account dashboard. Learn more. In Australia, this return …