Next in our lineup of Stars of EEAST finalists is Melissa Rowlands, Senior Call Handler ⭐ Nominated in the Excellence in Innovation, Melissa has created a new podcast called ‘Behind the Uniform’ and has been described as having “worked so hard to create this” and goes “above and beyond to make it a positive and successful addition to staff engagement.” Melissa explains what the nomination means to her and what it would mean for her to win 👇 | East of England Ambulance Service NHS Trust
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AdobeMMerellinn
We joined Suman, our 999 call handler mentor to see what a day in her life is like. Inspired by Suman and her story? We currently have vacancies available to join our control rooms in Lincolnshire and Nottinghamshire as call handlers! Visit www.emas.nhs.uk/join-the-team/working-for-emas/vacancies/ to apply! | East Midlands Ambulance Service
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gmp.police.uk
This police emergency call handler has been commended for her quick-thinking after realising a call ostensibly ordering a pizza was in fact a woman in urgent need of help. The Metropolitan Police shared the audio of the call on social media, with the 999 caller's words voiced by an actor. The handler, who has not been named, structured her questions so the caller could answer in brief
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Before you speak to an emergency 999 call handler, all emergency calls start with one team - the BT operators. Here is a look at them talking about their roles for International Control Room Week, being that link in the chain to get people the help they need - whether that is from us, police, fire service, or coastguard. A huge thank you to them all for all they do to help our patients. #InternationalControlRoomWeek Cambridgeshire Fire & Rescue Service Cambridgeshire Constabulary Norfolk Fire &
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East Of England Ambulance on Instagram: "Want to become a 999 emergency call handler or dispatcher? We are recruiting now for our Norwich and Chelmsford control rooms. Our next recruitment open day is on 11th March at our Chelmsford EOC. Register your interest at recruitment@eastamb.nhs.uk to find out more. Want to apply for this role - link in bio"
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