All
Search
Images
Videos
Shorts
Maps
News
Copilot
More
Shopping
Flights
Travel
Notebook
Report an inappropriate content
Please select one of the options below.
Not Relevant
Offensive
Adult
Child Sexual Abuse
Length
All
Short (less than 5 minutes)
Medium (5-20 minutes)
Long (more than 20 minutes)
Date
All
Past 24 hours
Past week
Past month
Past year
Resolution
All
Lower than 360p
360p or higher
480p or higher
720p or higher
1080p or higher
Source
All
Dailymotion
Vimeo
Metacafe
Hulu
VEVO
Myspace
MTV
CBS
Fox
CNN
MSN
Price
All
Free
Paid
Clear filters
SafeSearch:
Moderate
Strict
Moderate (default)
Off
Filter
5:11
Shrinkage | Managing Metrics
3.2K views
Dec 16, 2021
YouTube
BenchmarkPortal
8:02
After Call Work Time | Managing Metrics
3K views
Mar 31, 2021
YouTube
BenchmarkPortal
Hold Time | Managing Metrics
1.7K views
Mar 18, 2021
YouTube
BenchmarkPortal
5:57
How To Get The Most From Coaching Sessions | Online Call C
…
47.4K views
Feb 24, 2021
YouTube
BenchmarkPortal
5:55
AUX Time | Managing Metrics
1.6K views
Oct 19, 2020
YouTube
BenchmarkPortal
56:26
The Magic of Metrics & Benchmarking
434 views
Mar 30, 2017
YouTube
BenchmarkPortal
5:44
How to Survive and Thrive in a Contact Center | Online Call Cente
…
67.3K views
Aug 4, 2022
YouTube
BenchmarkPortal
4:14
10 Tips for New Customer Service Agents | Online Call Center Agent
…
324.9K views
Sep 14, 2021
YouTube
BenchmarkPortal
3:02
Call Center Agent Training Certification On Demand Course
2.2K views
Apr 8, 2021
YouTube
BenchmarkPortal
6:10
Managing With Metrics | Managing Metrics
974 views
Sep 22, 2022
YouTube
BenchmarkPortal
4:37
Why Customer Service Agents are Heroes | Online Call Center Agent
…
88.4K views
Sep 30, 2021
YouTube
BenchmarkPortal
5:35
How to Get Noticed and Promoted Without Special Skills | Online Cal
…
660 views
Feb 24, 2025
YouTube
BenchmarkPortal
5:34
How To Say No The Right Way | Online Call Center Agent Soft Skill
…
66.5K views
Dec 30, 2020
YouTube
BenchmarkPortal
5:23
How to Welcome New Agents | Online Call Center Soft Skills Part 33
88K views
Dec 18, 2023
YouTube
BenchmarkPortal
4:41
How To Use The Right Tone of Voice | Online Call Center Agent Soft Ski
…
113.7K views
Feb 17, 2022
YouTube
BenchmarkPortal
5:28
How to Handle Compassion Fatigue | Online Call Center Soft Skills Par
…
1.1K views
6 months ago
YouTube
BenchmarkPortal
5:16
Making Metrics Matter to Your Employees | Managing Metrics
1.6K views
May 26, 2022
YouTube
BenchmarkPortal
4:47
Work at Home Stress | Online Call Center Agent Soft Skills Part 21
93K views
Dec 8, 2021
YouTube
BenchmarkPortal
5:38
Reflective Listening | Online Call Center Soft Skills Part 35
16.9K views
Oct 4, 2024
YouTube
BenchmarkPortal
6:14
10 Tips to Succeed | Online Call Center Agent Training Soft Skills
…
33.8K views
Nov 14, 2023
YouTube
BenchmarkPortal
4:27
5 Tips for Expressing Empathy Over the Phone | Online Call Center Ag
…
584K views
Jul 21, 2020
YouTube
BenchmarkPortal
4:33
How to Ask Probing Questions | Online Call Center Agent Soft Skill
…
110.5K views
Jan 25, 2022
YouTube
BenchmarkPortal
5:21
Effective Questioning | Online Call Center Agent Soft Skills Part 6
34.9K views
Nov 4, 2020
YouTube
BenchmarkPortal
2:25
Benchmarking Analysis
5.6K views
Sep 10, 2022
YouTube
Praxie
5:49
8 Steps to Improving Active Listening | Online Call Center Age
…
644.6K views
Oct 8, 2020
YouTube
BenchmarkPortal
5:32
Queue Time | Managing Metrics
467 views
Aug 1, 2023
YouTube
BenchmarkPortal
4:59
How To Make Callers Feel Important | Online Call Center Agent Soft Ski
…
64.4K views
Aug 6, 2021
YouTube
BenchmarkPortal
5:24
5 Common Mistakes Agents Make & How to Avoid Them | Online Call C
…
65.7K views
Mar 10, 2021
YouTube
BenchmarkPortal
5:27
Average Handle Time | Managing Metrics
7.8K views
Aug 12, 2020
YouTube
BenchmarkPortal
6:48
Span of Control | Managing Metrics
261 views
9 months ago
YouTube
BenchmarkPortal
See more videos
More like this
Feedback