Basic Call Handling Tips | Customer Service (With Sample Call Flow)
18:20
Find in video from 02:35Common Examples and Common Mistakes
Basic Call Handling Tips | Customer Service (With Sample Call Flow)
582.3K viewsJul 4, 2018
YouTubeRea Ninja
Customer Service Sample Call - Product Refund
5:58
Customer Service Sample Call - Product Refund
3M viewsDec 4, 2018
YouTubeMagellan BPO
Mock Call Sample Recording: PART 1
3:17
Find in video from 00:02Introduction and Initial Call
Mock Call Sample Recording: PART 1
130.2K viewsJul 17, 2020
YouTubeCristine Asis
Mock Call Sample Recording With Call Flow Guide: PART 1
16:33
Find in video from 01:03Call Center Agent Interaction
Mock Call Sample Recording With Call Flow Guide: PART 1
2.8M viewsJul 19, 2020
YouTubeKwestyon
How to Empathize in Call Center Customer Service | Scripts, Mock Calls
20:10
Find in video from 15:00Scenario 6: It's Not a Call to the Customer
How to Empathize in Call Center Customer Service | Scripts, Mock …
239.4K viewsApr 3, 2023
YouTubeKwestyon
The Anatomy of a Good Customer Service Call - Best Practices for CX
0:52
Find in video from 00:02The Anatomy of a Good Customer Service Call
The Anatomy of a Good Customer Service Call - Best Practices for CX
290 viewsOct 5, 2023
YouTubeScorebuddy
Examples of Great Customer Service
8:12
Examples of Great Customer Service
2.2K views9 months ago
YouTubeDennis Snow
21:42
Find in video from 0:00Introduction to Customer Service Scenarios
Bad vs Great Customer Service | Scenarios with Explanation
213.9K viewsJun 1, 2022
YouTubeKwestyon
14:05
Find in video from 00:02Introduction to Customer Service Cheat Sheet
13 tips how to improve your customer support
259.5K viewsFeb 13, 2020
YouTubeProvide Support Live Chat
12:43
Find in video from 00:19Sample Call Example
MOCK CALL PRACTICE: Healthcare Insurance Customer Service | Wit…
294.2K viewsAug 20, 2019
YouTubeRea Ninja
10:04
Find in video from 0:00Introduction to Inbound Phone Calls
Customer Service Training - How To Answer Incoming Calls
26.2K viewsNov 24, 2020
YouTubeTom Jackobs | Sales & Speaker Coach
7:58
Find in video from 0:00Introduction to Customer Service Skills
6 Tips For Improving Your Customer Service Skills | Indeed Career Tips
363.9K viewsDec 27, 2022
YouTubeIndeed
25:43
Find in video from 21:02Power Words and Customer Service
Mock Call with an Irate Customer with Call Flow Guide
439.6K viewsSep 10, 2020
YouTubeKwestyon
8:17
Find in video from 00:22Answering the Call and Greeting the Customer
36 English Phrases For Professional Customer Service (FREE PDF Gui…
662.8K viewsJul 12, 2022
YouTubeDerek Callan - English for Professionals
22:40
Positive Scripting Examples for Call Center: Customer Service
234.7K viewsDec 28, 2020
YouTubeKwestyon
14:15
Find in video from 07:52Transferring a Call
Positive Scripting in Call Center Customer Service (With Sample V…
171.7K viewsJul 27, 2018
YouTubeRea Ninja
12:28
Find in video from 00:04Introduction to Customer Service
What is customer service ? The 7 Essentials To Excellent Customer …
1.4M viewsMay 22, 2013
YouTubeDavid Brownlee
19:40
100 EMPATHY STATEMENTS FOR CALL CENTERS AND CUSTOMER …
177.4K viewsDec 7, 2021
YouTubeCall Center Academy
19:31
Find in video from 01:05Customer's Reason for Call
Mock Call Script with Call Flow Guide: Hotel Booking Part 2
720.6K viewsJul 24, 2020
YouTubeKwestyon
5:06
Find in video from 00:10Calling Express Delivery Services
Controlling Difficult Customers: Mastering Call Center Role Play C…
11.4K viewsOct 5, 2024
YouTubeSingle Step English
8:16
Find in video from 00:08Call Center Agent and Customer
English for Call Centers 🙋🏻‍♀️ | Role Play Practice
980.8K viewsMar 16, 2021
YouTubeSingle Step English
6:04
Find in video from 0:00Introduction to Customer Handling
Mastering Customer Service: Role Play Training for Call Center Agen…
204.6K viewsJan 3, 2024
YouTubeSingle Step English
9:27
Find in video from 0:00Introduction to Credit Card Customer Service
Call Center Training | Role Play for Credit Card Customer Service
98.2K viewsDec 30, 2022
YouTubeSingle Step English
6:24
Find in video from 0:00Introduction to Call Center Health Care Provider Roleplay
Call Center English Conversation: Mock Call đź“ž for Health Insurance
67.3K viewsFeb 14, 2024
YouTubeSingle Step English
2:01
Call Center Conversation #03
611.9K viewsAug 3, 2018
YouTubeHipronary School #Callcenter
3:50
Mastering Empathy in Customer Service: Top 5 Phrases and Exam…
27.4K viewsFeb 21, 2024
YouTubeSingle Step English
4:06:57
Find in video from 0:00Introduction to Customer Service Phrases
100 English Phrases for Customer Service: Business English for Diffi…
16.1K viewsAug 6, 2024
YouTubeLearningEnglishPRO
17:04
Assertiveness: The Call Handling Skill You Need (4 Mock Calls)
7K views1 month ago
YouTubeKwestyon
29:52
Find in video from 04:16Transferring the Call
25 Real Customer Service Conversations: Learn English & I…
10.7K viewsJun 5, 2024
YouTubeEveryday English Power
2:11
Find in video from 00:01Introduction to Customer Service
Customer Support Specialist : Mastering Customer Service Calls 6
133 viewsJun 14, 2023
YouTubeLearnCity
See more videos
Static thumbnail place holder